Administration Essentials for New Admins?(ADM201)
Getting Around the App
Understand the data model and navigation
Explore the Lightning Experience
Find answers in Help & Training
Getting Your Organization Ready for Users
Set up the company profile
Configure the user interface
Set up activities and calendars
Configure search settings
Set up Chatter
Enable mobile access with Salesforce1
Setting Up and Managing Users
Manage user profiles
Create and manage users
Troubleshoot user login issues
Understand SalesforceA capabilities
Set up Chatter Free Users and Invites
Security and Data Access
Restrict logins
Determine object access
Set up record access
Manage record access with the role hierarchy
Deal with record access exceptions
Control access to events
Manage field-level security
Customization: Fields
Administer standard fields
Create new custom fields
Create selection fields: picklists and lookups
Create formula fields
Work with page layouts
Work with record types and business processes
Maintain data quality
Managing Data
Import new records using import wizards
Update existing records with the data loader
Keep records up to date with Data.com
Mass transfer records between users
Back up data with a weekly export
Mass delete records
Reports and Dashboards
Run and modify reports
Create new reports with the report builder
Filter reports
Summarize report data with formulas and visual summaries
Print, export, and email reports
Build dashboards
Automation
Email Templates
Set up workflow rules and Process Builder
Automate leads and cases
Managing the Support Process:
Automate the support process
Understand the Salesforce Console
Enable collaboration in the Service Cloud
Analyze support data with reports and dashboards
Salesforce Platform Developer I:
Introduction to the Course and the Exam
Introduction to AW Computing
Introduction to the Platform Developer 1 Certification
Database Modeling and Management
Modeling Data
Managing Data
Logic and Process Automation (Part 1)
Working with Formulas and Rollup Summary Fields
Working with Basic Constructs in Apex
Working with SOQL
Working with SOSL
Working with DML
Working with Exceptions and Governor Limits
Logic and Process Automation (Part 2)
Working with Apex Classes
Working with Apex Triggers
Describing the Save Order of Execution
User Interface
Working with Visualforce Pages
Working with Visualforce Controllers
Working with the Lightning Component Framework
Testing
Describing the Testing Framework and Requirements
Creating Test Data and Tests
Executing a Test
Testing Considerations
Debug and Deployment Tools
Debugging
Deploying
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